Smart Flow Blog

Feeding our hospitalized patients can be a challenge at times. From finicky felines to feeding tubes, we've determined the top 5 difficulties of feeding in-patients!

The very first person a client will likely communicate with in your practice is the receptionist. This interaction usually sets the tone for the client's visit to your clinic, so it doesn't surprise anyone that this really is a huge "make it or break it" part of your hospital!  

Too often this crucial role is overlooked and undervalued, so we wanted to point out all of the fantastic reasons why we love veterinary receptionists (and why you should, too!).

Many people think that it takes grand gestures to make their team happy and feel appreciated.  Working together year round to make everyone’s lives easier, and doing little day to day things for each other are just as important. So without further ado, here are the top six things you can do in the clinic to brighten someone’s day.

No matter how long you've been in the field, it can be difficult to remember what it is like to be a veterinary client. This is a reminder to all veterinary professionals across the globe that our clients can't always wrap their heads around what we do and how much we know.

When it comes to making money, a business must be efficient. This is especially true for veterinary clinics. Optimizing your workflow is essential to keeping your veterinarian's productivity high. The end result will be an increase in profits and a smooth work day. Here are 6 ways to get the most out of your veterinarian’s time.  

Vet techs: we love our job, but there are always frustrations when it comes to doing it!  One of those things can be administering IV fluids.  Here are some common issues we have with this part of the job (and some solutions).

Are you an ambitious veterinary practice owner with great plans for the future? We know that competition is tough with new veterinary clinics popping up all the time, but luckily there are few things you can do to help your practice stand out from the bunch (and they don't have to cost a fortune!).

Emergency veterinary medicine is definitely not for the faint of heart. Some of the biggest lessons to be learned come from working in areas with very low income, which we all know can hugely affect a huge difference on treatment. Here are some of those lessons.