Smart Flow Blog

We are revolutionizing the way veterinarians care about in-hospital patients.

Samantha Toy, RVT

Growing up in Southern Ontario, Canada, Sam thrived on James Herriot books and attending dog shows. After deciding that veterinary nursing was where it's at, she graduated from the University of Guelph, Ridgetown Campus and became an RVT in 2006. She spent 9 years in general practice and is now helping veterinary teams everywhere as part of the Smart Flow team.
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Recent Posts

Bridging the Gap: Switching from GP to ER (or Vice Versa)

Samantha Toy, RVT Dec 14, 2018 4:02:12 PM Topics: Vet Tech

It's not uncommon for vets, technicians, and hospital managers to decide to switch things up and start working in a different type of practice.  Whether it's going from general practice to emergency medicine or vice versa, there are lots of things to consider while making the switch.

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5 Challenges Vet Teams Face While Feeding Hospitalized Patients

Samantha Toy, RVT Dec 7, 2018 12:27:00 PM Topics: Vet Tech

Feeding our hospitalized patients can be a challenge at times. From finicky felines to feeding tubes, we've determined the top 5 difficulties of feeding in-patients!

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Veterinary Receptionists: The True MVPs of #VetMed

Samantha Toy, RVT Nov 29, 2018 5:11:00 PM

The very first person a client will likely communicate with in your practice is the receptionist. This interaction usually sets the tone for the client's visit to your clinic, so it doesn't surprise anyone that this really is a huge "make it or break it" part of your hospital!  

Too often this crucial role is overlooked and undervalued, so we wanted to point out all of the fantastic reasons why we love veterinary receptionists (and why you should, too!).

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6 (Easy!) Ways to be a Superstar Veterinary Team Member

Samantha Toy, RVT Nov 23, 2018 3:23:00 PM

Many people think that it takes grand gestures to make their team happy and feel appreciated.  Working together year round to make everyone’s lives easier, and doing little day to day things for each other are just as important. So without further ado, here are the top six things you can do in the clinic to brighten someone’s day.

 

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5 Ways a Digital Anesthetic Sheet Can Resuscitate Your Anesthetic Protocols

Samantha Toy, RVT Nov 9, 2018 5:01:00 PM
For some veterinary professionals out there, you don't even need to hear one reason to use an electronic anesthetic sheet. You are already sold on the idea. In case you are not completely sold on technology or anything electronic, just take a minute to review the reasons why you and your staff would benefit from an electronic anesthetic sheet
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A Vet Tech's Frustrations with IV Fluids

Samantha Toy, RVT Oct 12, 2018 6:34:00 AM Topics: Vet Tech

Vet techs: we love our job, but there are always frustrations when it comes to doing it!  One of those things can be administering IV fluids.  Here are some common issues we have with this part of the job (and some solutions).

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4 Steps to Becoming a Top Notch Veterinary Clinic

Samantha Toy, RVT Sep 26, 2018 2:54:00 PM

Are you an ambitious veterinary practice owner with great plans for the future? We know that competition is tough with new veterinary clinics popping up all the time, but luckily there are few things you can do to help your practice stand out from the bunch (and they don't have to cost a fortune!).

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How to Avoid Being a Bad Veterinary Boss

Samantha Toy, RVT Aug 31, 2018 3:10:13 PM

We all know that as humans, we're programmed to make mistakes and (hopefully) learn from them after they realize we've committed one. But what if someone is continuously repeating the same mistake and doesn’t realize it? How badly affected a veterinary practice will be if this "someone" is the boss? Managing a veterinary practice and keeping everything in order is definitely tough, but there are few things to avoid so you won’t be that "someone".

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Transitioning From Vet Tech to Client: I'm "One of Those" People

Samantha Toy, RVT Aug 10, 2018 11:56:25 AM Topics: Vet Tech

If you follow this blog, you know that I was a general practice technician for 9 years before joining Smart Flow.  While I love my new work outside of the clinic, I must admit it was a bit of a struggle at first.  I moved to a new city after I transitioned from clinic work, and as I stood at the reception desk of the local vet clinic waiting to pay for my cat food and it hit me: I was officially a client.  And let me tell you, life seemed a whole lot different from the other side of the counter.

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9 Ways to Master Veterinary Patient Restraint

Samantha Toy, RVT Aug 3, 2018 3:04:00 PM Topics: Vet Tech

In veterinary medicine, patient restraint can be one of the more challenging areas to master. Here are some tips to make your life easier and the patient's visit less stressful!

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