SmartFlow Blog

We are revolutionizing the way veterinarians care about in-hospital patients.

8 Ways to Make Veterinary Anesthesia Less Scary

Samantha Toy, RVT Mar 15, 2019 2:25:00 PM Topics: Veterinary anesthesia

No other part of your job should be more rehearsed, studied, and in tip top shape than your anesthetic monitoring skills. In the past we've mentioned lazy anesthetists and doubling up with monitoring and dental cleanings, but let's focus now on the priority: the patient. Here are basic ways to improve patient care under anesthesia and make the entire experience less stressful for everyone.

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6 Bad Habits Veterinarians Needed to Quit Yesterday

Samantha Toy, RVT Mar 7, 2019 12:48:00 PM Topics: Veterinary

The problem with bad habits is that most of the time, you don't even realize you have them.  In the veterinary world, some bad habits are ubiquitous and have just become part of "the norm" of clinic life. 

Veterinarians set an example for the rest of the team, so it's extra important to acknowledge the bad habits that seem to accompany this role within the practice and work to rectify them, not only for the sake of the staff, but for the veterinarian themselves and for their patients' well being. 

 Are you guilty of any of the following?

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How Effective Are Your Veterinary Technicians?

Samantha Toy, RVT Feb 28, 2019 2:34:00 PM Topics: Vet Tech

 We all know that vet techs have a lot of their plate.  They juggle client education, patient care, technical skills and last minute walk-in emergencies all while anticipating the needs of the doctors.

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6 Ways to Maximize Communication in your Veterinary Practice

Samantha Toy, RVT Feb 21, 2019 2:14:00 PM Topics: Veterinary

The key to any relationship is communication. It's especially important in the veterinary practice, where lack of communication can literally cost lives. Here are some common communication issues in the veterinary practice (and ways to improve them).
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Your New Vet Med Secret Weapon: Millennials

Samantha Toy, RVT Feb 12, 2019 2:23:00 PM

Many define the 'Millennial Generation' as those having been born between 1981 and 1996. This generation is used to instant results, changing technology, and an attitude of working smarter, not harder. 

Some of you may remember a childhood filled with rotary dial phones, waiting for your favorite song to play on the radio so you could tape record it, researching papers using encyclopedias, and using a pager. Most Millennials, however, do not know a world without text messages, Google, Facebook or mp3 players. 

We're finding this generation taking over the population of many businesses, including the veterinary world. They have a bad rap for being lazy, but in reality, they just work differently than their Baby Boomers and Generation X. colleagues. Here's how to make the most out of this group of team members.

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Burnt Out? Here's How to Stay in Vet Med

Samantha Toy, RVT Feb 7, 2019 3:24:09 PM Topics: Vet Tech

If you're nearing the end of your rope and are contemplating leaving veterinary medicine behind, there are some areas within the industry that are worth considering before saying goodbye completely. 

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Breakthroughs In Veterinary Medicine In The Past 10 Years

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Employing Interns - Should Your Clinic Go For It?

Smart Flow Team Jan 24, 2019 8:44:24 PM Topics: Insider, Veterinary, Teamwork


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How to Deal with Bad Clients in the Practice

Samantha Toy, RVT Jan 22, 2019 6:33:30 PM Topics: Insider, veterinary software, Veterinary


What most of you would consider a “bad” client is a person who refuses to pay for services provided or insists on lowering the cost of the medical services. And for the biggest part, no-payers really are the most frustrating type of clients vet professionals encounter. But there are also those that keep repeating “I read on the internet that…,” or “There’s no way Fluffy is overweight, are you calling my dog fat?” Here are tips on how to deal with each category of these clients.

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Samantha Toy, RVT Jan 14, 2019 3:32:45 PM Topics: Veterinary, technology

Like almost all other aspects of modern life, technology is having a transformative impact on veterinary medicine. Practitioners now have access to a high-tech equipment and examination techniques that were practically unheard of in veterinary medicine just a few years ago. Case in point: thermal imaging.

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